Sometimes life and what it brings with it can be overwhelming. If you are in acute crisis, you can find support here:

• Berliner Krisendienst
  The Berlin Crisis Service provides fast and qualified help in psychosocial crises and acute mental and psychiatric emergencies. Free of charge and 24 hours a day.
  https://www.berliner-krisendienst.de/

• Telefonseelsorge
  Volunteers from the church telephone counseling service are available around the clock. Regardless of their personal attitude, denomination or world view, people can also find someone to talk to anonymously.
  Telephone: 0800 / 111 0 111 and 0800 / 111 0 222
  https://www.telefonseelsorge.de/

• Berlin Suicide Prevention Center
  https://www.suizidpraevention-berlin.de/

• Overview of support services during a crisis in Berlin
  https://www.berlin.de/lb/psychiatrie/hilfe-in-krisen/

• Hilfelotse Berlin – your direct route to offers of help in Berlin
  https://www.hilfelotse-berlin.de/ 

Dealing with and preparing for death touches on many different levels. It can involve organizational, medical, psychological, emotional and spiritual matters. You will find different support services for these different areas.

Medical care can be provided by hospices and specialized outpatient palliative care (SAPV), among others. Hospices offer both outpatient and inpatient services. SAPV provides medical care in the home environment for people suffering from incurable terminal illnesses. Overview of SAPV: https://homecareberlin.de and hospice services in Berlin: https://hospiz-berlin.de/

Funeral directors can help you with questions about funerals. You can specify your own funeral wishes at any time and record them in a funeral decree. An overview of people who accompany self-determined funerals can be found, for example, at bohana: https://bohana.de/

Death Doulas (also known as Sterbeammen or Sterbegefährt:innen) offer support, comfort and guidance to those who are confronted with a terminal illness or death. Death doulas also promote knowledge and exchange on the topics of death and dying. Their non-medical, holistic support can include emotional, spiritual and practical aspects. In Berlin, Jessica Aman and Alessa Rhode have founded the Death Doula Collective: www.alessa-rhode.de and www.jessica-aman.de.

In “Last Aid” courses, you can learn about dealing with dying and prepare yourself. You can find out more about the courses here: https://www.letztehilfe.info/

Grieving is an ability that we humans have to deal with loss, parting and painful experiences. Grieving is a complex process and does not follow fixed phases. How grief feels and expresses itself is individual and different. Sometimes it can be useful and helpful to seek professional support during the grieving process. In addition to psychologists, there are specially trained grief workers for this purpose. It also helps some people to talk to others, e.g. in a bereavement group or another format for mourners.

An overview of bereavement services in Berlin: https://hospiz-aktuell.de/adressverzeichnis/trauerangebote

Information portal Gute Trauer: Everything about mourning, contact points for mourners throughout Germany as well as in-depth lecture material on all mourning topics. Initiated by Aeternitas e.V. www.gute-trauer.de

The Bundesverband Trauerbegleitung e.V. also offers   recommendations for local bereavement counselors, research and literature. https://bv-trauerbegleitung.de/

AGUS – Angehörige um Suizid offers specific support for mourners who have lost a loved one to suicide. https://www.agus-selbsthilfe.de/